What Is A BIA?

Business Improvement Areas unite commercial property owners and tenants under a volunteer board to promote area improvements and economic development.

Learn More

Am I A Member?

Every business and commercial property within the boundaries of Old Town Toronto BIA are automatically members of our not-for-profit organization.

Boundaries

Newsletter (Sign Up!)

We offer two newsletters:
1) Member Newsletter – Includes business-related updates such as grants, City of Toronto announcements, webinars, and info on free BIA events and promotions.
2) General Public Newsletter – Focuses only on free BIA events and promotions.

Member Newsletter:

Sign Up
Past Issues

General Public Newsletter:

Not a member? Feel free to click here to SIGN UP for our General Public Newsletter and/or view PAST ISSUES by clicking here.

Business Directory (Get Listed!)

If your business is located in a commercial space within the boundaries of Old Town Toronto Business Improvement Area (BIA) make sure you are listed for free in our Business Directory. To be added or to update your listing, please email stephenm@oldtowntoronto.ca and include:

  • Business Name
  • Phone Number
  • Address
  • Logo
  • Website
Business Directory

Promote My Biz

Semi-monthly you have a COMPLIMENTARY opportunity to submit something such as a product, service, promotion, announcement, employee spotlight, or event you want to highlight in our public newsletter, blog and socials titled Where To Support Local.

To participate, you must sign up for our Member Newsletter and use the monthly submission form it includes.

Sign Up

Digital Main Street

Struggling with any of the following?

  • Digital Marketing
  • Social Media
  • Website
  • Ecommerce
  • Content Creation

If you could use some help navigating any of the above, take a moment to check out Digital Main Street, learn what is available to BIA Members and consider setting up a free appointment with the local DMS Squad member.

Digital Main Street

Graffiti Removal

Graffiti has been and will continue to be an ongoing issue in our city. Here in Old Town Toronto your local BIA spends time weekly reporting graffiti on publicly owned assets, such as utility boxes, Canada Post boxes, parking meters etc. We also invest in cleaning up to 100 graffitied Toronto Hydro poles per month. These actions/programs help lower the number of “tags” visible in our neighbourhood, helping to create a more welcome environment for all, but we cannot do it alone.

All businesses and property owners are encouraged to maintain their property on an ongoing basis in accordance with Chapter 485, which states “The owner or occupant of property shall maintain the property free of graffiti vandalism.” Failure to do so can result in the city serving a notice to comply. If the notice is not adhered to, the city can opt to do the work and add the cost to the property’s taxes. (Read the chapter for full explanation.)

Be proactive. Check your property monthly and clean off any graffiti in a timely fashion. Together we can help keep Old Town Toronto a welcoming area. Thank you for your ongoing efforts!

To report graffiti on public property, please email the City of Toronto with the address and a photo to 311@toronto.ca.

Police

Toronto Police Service (TPS) Division 51 serves our area. The division is organized into several neighbourhoods, each supported by at least four dedicated Neighbourhood Officers. These officers focus on ongoing community concerns but do not replace regular patrol or emergency response officers. Old Town Toronto is located within The Waterfront Neighbourhood.

  • In an emergency: Call 911
  • For non-emergencies: Call (416) 808-2222 or #877 from your cell phone

If you’re experiencing a persistent issue (such as recurring trespassing) or want to share community concerns, contact your Neighbourhood Officers using the details below.
Note: This does not replace filing an official police report.

Report a Crime

Many non-emergency reports can now be completed online, 24 hours a day, through the Toronto Police Service online reporting system.

Examples of what you can report online include:

  • Damage to property or vehicle under $5,000
  • Theft or fraud under $5,000
  • Theft from vehicle under $5,000
  • Neighbourhood driving complaints
  • And more

You can also access and print the “How to Report a Crime” info card.

Contacts

Access contacts for Neighbourhood Officers by clicking here.

Map of All Neighbourhoods

Commercial Real Estate Listings

Interested in having your business located in the Old Town Toronto BIA? See below for current available listings in our neighbourhood.

 

Master Plans

Our public realm shapes how we experience Old Town Toronto. To help guide future improvements, the BIA has developed detailed Master Planning documents. These plans combine local knowledge, city standards, and technical expertise to create a clear, step-by-step roadmap for transforming our streets into vibrant, accessible, and welcoming spaces for everyone.

Master Planning

Board / Committees / Staff

To learn about our volunteer board, volunteer committees, and BIA staff, please visit our About Page.

About Page

TABIA

The Toronto Association of Business Improvement Areas (TABIA) is the umbrella organization of Toronto’s 84 BIAs who in turn represent over 90,000 business and property owners.

TABIA